Astra-Sleep is dedicated to providing our customers with top-notch bedding essentials to enhance your sleeping experience. Please be advised that while we aim to provide clear and accurate information regarding our products, there may be discrepancies between the actual product and its description, including color variations and materials. We recommend reviewing our purchase policy to understand the terms of service, returns, and exchanges. By choosing Astra Sleep, you accept our legal disclaimer, affirming that individual preferences and experiences with our products may vary.

1. Acceptance of Terms
By accessing or using www.Astra-Sleep.com, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree, please do not use our website or services.
2. Products and Services
Astra-Sleep offers sleep-related products including mattresses, bedding, and accessories. All product descriptions, specifications, and prices are subject to change without notice. We strive for accuracy but do not guarantee that all information is error-free.
3. Orders and Payment

• All prices are listed in EUR and include applicable VAT unless otherwise stated.

• Payment must be made in full at the time of order via accepted payment methods.

• Astra-Sleep reserves the right to refuse or cancel any order due to pricing errors, stock issues, or suspected fraud.

4. Shipping and Delivery

• We offer delivery across Belgium and select EU countries.

• Estimated delivery times are provided at checkout but are not guaranteed.

• Risk of loss and title for items pass to you upon delivery.

5. Returns and Refunds

• You may return eligible products within 30 days of delivery under our Sleep Trial policy.

• Returned items must be in good condition. Refunds are processed within 14 days of receiving the returned product.

• Custom or clearance items may not be eligible for return.

6. Warranty
Astra-Sleep mattresses come with a 10-year limited warranty covering manufacturing defects. Warranty claims must be submitted with proof of purchase and photos of the defect.
7. Intellectual Property
All content on www.Astra-Sleep.com, including logos, images, text, and designs, is the property of Astra-Sleep and protected by copyright and trademark laws. Unauthorized use is prohibited.
8. User Conduct
You agree not to:

• Use the site for unlawful purposes

• Post or transmit harmful, offensive, or misleading content

• Attempt to gain unauthorized access to our systems

9. Limitation of Liability
Astra-Sleep is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the product.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
11. Governing Law
These Terms are governed by the laws of Belgium. Any disputes shall be resolved in the courts of Walloon Brabant.
12. Changes to Terms
We may update these Terms at any time. Continued use of the website after changes implies acceptance of the revised Terms.

1. Introduction

Astra-Sleep is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping and billing address.

• Payment Information: Credit/debit card details or other payment method data (processed securely via third-party providers).

• Account Information: Login credentials if you create an account.

• Usage Data: IP address, browser type, device information, pages visited, and time spent on the site.

• Cookies and Tracking Technologies: Used to enhance user experience and analyze site traffic.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your purchases and inquiries

• Improve our website and services

• Send promotional emails (with your consent)

• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Payment processors, shipping companies, and marketing platforms

• Legal Authorities: If required by law or to protect our rights

• Business Transfers: In case of a merger, acquisition, or asset sale

5. Cookies and Tracking

We use cookies to:

• Remember your preferences

• Analyze website traffic

• Provide personalized content and ads

You can manage cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under applicable data protection laws (e.g., GDPR), you have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Withdraw consent at any time

To exercise these rights, contact us at privacy@astra-sleep.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.